Customizing Your Message Send Shortcut

Learn how to configure your keyboard shortcut for sending messages in allmates.ai. Choose between Cmd/Ctrl+Enter or Enter to match your preferred chat style.

Last updated 7 days ago

Overview

allmates.ai lets you choose how you send messages using your keyboard. The Message Send Shortcut setting — found in your Preferences — lets you pick between two modes: a safe, deliberate shortcut or a fast, chat-style experience. Your choice is saved to your profile and applies instantly across every conversation.

Where to Find the Setting

  1. Click your profile avatar in the top-right corner of the interface.

  2. Open the Preferences tab.

  3. Scroll to the Keyboard Shortcuts section.

  4. Use the Send message dropdown to select your preferred shortcut.

Available Options

OptionSend MessageNew Line

Cmd/Ctrl + Enter (default)

Cmd+Enter (Mac) / Ctrl+Enter (Windows)

Enter

Enter

Enter

Shift+Enter

Cmd/Ctrl + Enter — The Default Mode

This is the default setting. Pressing Enter creates a new line in the editor, while Cmd+Enter (Mac) or Ctrl+Enter (Windows) sends the message.

This mode is ideal if you often write multi-line messages and want to avoid sending them by accident.

Enter — The Fast Chat Mode

In this mode, pressing Enter sends the message immediately. To insert a new line, use Shift+Enter.

This mode is perfect for fast-paced conversations — similar to how Slack or WhatsApp work.

💡 Tip: Regardless of which option you choose, Cmd+Enter (Mac) and Ctrl+Enter (Windows) will always send your message. This universal shortcut works in both modes — handy if you ever switch between the two.

When Sending Is Blocked

Even with the correct shortcut, your message will not be sent if any of the following conditions apply:

  • The editor is empty — no text has been entered.

  • A mention suggestion (e.g., @Mate) is currently open.

  • An emoji suggestion is currently open.

  • An audio transcription is in progress.

  • One or more files are still uploading.

Simply wait for these actions to complete, then send your message.

Changes Take Effect Immediately

No page reload needed. As soon as you select a new option in the dropdown, the new shortcut applies across all your open conversations — instantly.

Your Preference Is Saved Automatically

Your setting is saved to your user profile. It persists across sessions, devices, and browsers — as long as you are signed in to the same account.

Applies Everywhere in the App

The setting applies to all message input fields in allmates.ai — the home screen, personal chats, Collaborations, and every Workspace.

Tips & Best Practices

  • Match your workflow: If you frequently write structured, multi-line prompts for your Mates, stick with Cmd/Ctrl + Enter to avoid accidental sends.

  • 💬 Go fast when you need to: Switch to Enter mode for quick back-and-forth exchanges — it feels more natural and keeps the conversation flowing.

  • 🎯 Remember the universal shortcut: Cmd+Enter / Ctrl+Enter always works, no matter which mode you're in. It's your safety net.

  • Wait for uploads: If your message isn't sending, check whether a file is still uploading or a suggestion dropdown is open.

Conclusion

Choosing the right send shortcut is a small change that can make a real difference in how smoothly you collaborate with your Mates. Take a moment to set it up your way — and enjoy a messaging experience that fits you perfectly.