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Getting Started

Creating Your Account

Create your allmates.ai account from an invitation and sign in with email, Google or Microsoft.

Last updated 10 days ago

You create your allmates.ai account from an invitation. There is no public sign-up page: an Owner or Admin of an organization invites you, and you create your account from that invitation. This article shows the sign-in methods, how to create your account and how to log in.

Sign-in methods

On app.allmates.ai, you can sign in with:

  • your email address and a password,
  • your Google account (Sign in with Google),
  • your Microsoft account (Sign in with Microsoft).

The methods depend on your organization. The login page shows the methods you can use.

Create your account from an invitation

An Owner or Admin of your organization invites you in one of two ways: by email or with an invitation link.

From an invitation email

  1. Open the email "Alex invited you to join their team on allmates.ai". It comes from allmates.ai and is in English. If you cannot find it, check your spam folder.
  2. Click Join Organization.
    • If you have no account yet, the page "Come collaborate in {organization}'s organization" opens, with Create an account. Continue with the account form below.
    • If you already have an account, log in. The Invitations page then opens: go to "Accept the invitation" below.

If you are logged in with another email address, the page "Join {organization}" says: "The invitation has been sent to {invited email} but you are currently connected with {your email}." Click Logout to switch of account, then log in with the invited address.

If the page shows "Invitation not available.", the invitation was cancelled. Ask your Owner or Admin for a new one.

  1. Open the link that your colleague shared. The page "You've been invited to join {organization}" opens.
  2. Click Create an account and fill in the account form below, or click Sign in if you already have an account.
  3. You join the organization automatically, with the User role.

If the page shows "This invite link is no longer valid.", the link was turned off or replaced. Ask the organization admin for a new link.

Fill in the account form

  1. Choose one method:
    • Click Sign up with Google or Sign up with Microsoft, then sign in with the account of the invited email address.
    • Or fill in the form:
      • First name
      • Last name
      • Email: the invited address is already filled in. You cannot change it.
      • Password: choose a strong password.
  2. If you used the form, click Sign up.

After you create your account from an invitation email, the Invitations page opens: see "Accept the invitation" below.

If you already have an account, click Sign in next to "Already have an account?" and log in.

Accept the invitation

After you create your account from an invitation email, the Invitations page opens. It shows one card per organization that invited you, with the role you are invited as, for example "Invited as a user".

  1. Click the card of the organization.
  2. allmates.ai adds you to the organization and opens it. While it prepares your account, the screen shows "We are building your working environment".

Managing multiple organization invitations

You can belong to several organizations and receive new invitations at any time.

  • When you have pending invitations, a red dot shows on the organization photo at the top of the sidebar.
  • Click the name of the organization, then Pending invitations. The Invitations page opens ("Manage your awaiting invitations").
  • Click a card to accept that invitation. The app opens that organization. To accept another invitation, go back to Pending invitations.
  • When you have no invitation left, the page says "You have no pending invitations".

To switch between your organizations, click the name of the organization at the top of the sidebar and choose another organization in the list.

Log in to your account

  1. Go to app.allmates.ai. The Login page opens.
  2. Choose one method:
    • Click Sign in with Google or Sign in with Microsoft.
    • Or enter your Email and Password, then click Sign In.

If you forgot your password, click Forgot password? on the Login page. Enter your email and click Reset password. You receive an email to choose a new password.

Login page with Sign in with Google, Sign in with Microsoft and the email form

Sign in with Microsoft

Microsoft sign-in finds your allmates.ai account even when your Microsoft sign-in name is different from your email address. You do not need a second account.

If you already have an account with the same email address and you sign in with Microsoft for the first time, the app shows: "An account already exists with this email. Sign in with your usual method to link your Microsoft account."

  1. Sign in with the method you used before:
    • click Sign in with Google, or
    • enter your password, then click Link my account.
  2. Your account now also accepts Microsoft sign-in.

To stop, click Cancel.

Good to know

  • The Login page has no Sign up button. To get an account, ask an Owner or Admin of your organization for an invitation.
  • The app does not send a verification email when you create your account.
  • Use your professional email address and a strong, unique password.
  • Do not share your login credentials. Log out when you use a shared computer.

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